111 Bet Privacy Policy

1 Introduction

Welcome to the 111 bet Privacy Policy. This document explains how 111 bet — operating the platform at https://111-bet.pro — collects, uses, stores and protects the personal data of its players and website visitors.

We understand that privacy is important to our players in Bangladesh. When you trust 111 bet with your personal information, we take that responsibility seriously. This policy is written in plain language so you know exactly what is happening with your data at every stage of your relationship with us.

By registering an account or using the 111 bet platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform and contact support to discuss your options.

2 Data We Collect

111 bet collects only the personal data that is necessary to provide you with a safe, functional and enjoyable gaming experience. The categories of data we collect are set out in the table below.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless specifically required by law and with your explicit consent.

3 How We Collect Your Data

111 bet collects your personal data through the following channels:

• Direct registration: When you create an account at 111 bet, you provide your name, mobile number, date of birth and payment details directly.
• Transactions: Every deposit and withdrawal you make generates a transaction record that is stored securely on our systems.
• Gameplay activity: When you play games on the 111 bet platform, data about your sessions — including bet amounts, game choices and outcomes — is recorded automatically.
• Device and browser data: When you access the platform, your device automatically sends technical information such as your IP address, browser type and operating system. This is standard for all websites and apps.
• Customer support interactions: When you contact the 111 bet support team via live chat or email, the content of those conversations is stored to help resolve your query and improve our service.
• Cookies and similar technologies: The 111 bet platform uses cookies to maintain your session, remember your preferences and monitor platform performance. See Section 6 for full details.

4 How We Use Your Data

111 bet uses your personal data for the following purposes. We only process your data where we have a lawful basis to do so — either because it is necessary to fulfil our contract with you, because we have a legitimate interest, or because we are required to by law.

• Account management: To create, maintain and secure your 111 bet account, including verifying your identity and age.
• Payment processing: To process your deposits and withdrawals via bKash, Nagad and Rocket, and to maintain accurate financial records.
• Customer support: To respond to your queries, resolve disputes and improve the quality of our support service.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, account takeovers and other security threats to the platform and its players.
• Responsible gaming: To monitor gameplay patterns and identify players who may be showing signs of problem gambling, so that we can offer appropriate support tools.
• Legal compliance: To comply with applicable laws and regulations, including anti-money laundering requirements and any requests from regulatory authorities.
• Platform improvement: To analyse how players use the 111 bet platform so that we can improve game selection, performance and the overall user experience.
• Service communications: To send you important account notifications, such as deposit confirmations, withdrawal updates and security alerts. We do not send unsolicited marketing messages without your consent.

5 Sharing Your Data

111 bet does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection standards.

• Payment processors: Your financial data is shared with bKash, Nagad and Rocket solely to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity verification providers: Where required, we may share identity documents with third-party verification services to confirm your age and identity. These providers are contractually bound to use your data only for verification purposes.
• Game providers: Some games on the 111 bet platform are provided by third-party game studios. These providers may receive anonymised gameplay data for technical and licensing purposes. They do not receive your personal identity or financial data.
• Legal and regulatory authorities: 111 bet may be required to disclose your personal data to law enforcement agencies, regulatory bodies or courts if required by law or in response to a valid legal request.
• Business transfers: In the event that 111 bet undergoes a merger, acquisition or sale of assets, your personal data may be transferred to the new entity. You will be notified of any such change and your rights will be protected throughout the process.

6 Cookies and Tracking Technologies

The 111 bet platform uses cookies and similar technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website.

We use the following types of cookies:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session and ensure that your account data is loaded correctly. You cannot opt out of essential cookies without stopping use of the platform.
• Performance cookies: These help us understand how players use the platform — which pages are visited most, where errors occur and how quickly pages load. This data is aggregated and anonymised.
• Preference cookies: These remember your settings and preferences, such as your language choice and display options, so you don't have to set them every time you visit.
• Security cookies: These help us detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious account behaviour.

You can manage or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 111 bet platform. 111 bet does not use third-party advertising cookies or cross-site tracking technologies.

7 Data Security

111 bet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure.

• SSL encryption: All data transmitted between your device and the 111 bet platform is encrypted using SSL/TLS technology.
• Secure data storage: Personal data is stored on secure servers with restricted access. Only authorised personnel who need the data to perform their job functions can access it.
• Two-factor authentication: 111 bet supports two-factor authentication for player accounts to add an extra layer of protection against unauthorised access.
• Regular security audits: Our platform and infrastructure are regularly reviewed and tested for security vulnerabilities.
• Staff training: All 111 bet staff who handle personal data receive regular training on data protection best practices.

While we take every reasonable precaution to protect your data, no system is completely immune to security risks. If you suspect that your account has been compromised, contact the 111 bet support team immediately.

8 Data Retention

111 bet retains your personal data for as long as your account is active and for a reasonable period thereafter, in accordance with our legal obligations and legitimate business needs.

• Active accounts: Your personal data is retained for the full duration of your account with 111 bet.
• Closed accounts: After your account is closed, we retain certain data — including identity records and transaction history — for a minimum of five years to comply with anti-money laundering regulations and to resolve any disputes that may arise.
• Support communications: Chat logs and email correspondence are retained for up to two years after the conversation is closed.
• Technical and usage data: Anonymised usage data may be retained indefinitely for platform analytics and improvement purposes. This data cannot be used to identify you personally.

Once the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked to you.

9 Your Privacy Rights

As a player at 111 bet, you have the following rights over your personal data. To exercise any of these rights, contact the support team at [email protected].

We will respond to all data rights requests within 30 days. In some cases — for example, where a request is complex or we receive a high volume of requests — we may extend this period by a further 60 days, and we will notify you if this is the case.

10 Minors

The 111 bet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to 111 bet, please contact us immediately at [email protected].

Upon receiving such a report, 111 bet will promptly investigate, close the account and delete all associated personal data. Any funds deposited by a minor will be returned to the payment source after verification.

11 Changes to This Privacy Policy

111 bet may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal obligations. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we use your personal data, we will make reasonable efforts to notify you directly — either via the platform or by sending a message to your registered mobile number or email address. Your continued use of the 111 bet platform after any changes have been published constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way 111 bet handles your personal data, please get in touch:

• Email: [email protected] — for formal data rights requests and privacy-related queries.
• Live Chat: Available 24/7 directly from the 111 bet platform — the fastest way to reach the support team for general questions.

We take all privacy concerns seriously and will respond to every query as quickly as possible. For data rights requests, please include your registered mobile number and a brief description of your request so we can process it efficiently.